Returns & Exchanges
At LOVALL, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for a full refund or exchange on all unworn items. Simply ensure your items are in their original packaging with tags attached to qualify for a hassle-free return.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place your items in their original packaging, ensuring all LOVALL tags are still attached and the items are in original condition.
- 3.Print & Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off & Track
Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.