Returns & Exchanges

At LOVALL, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for a full refund or exchange on all unworn items. Simply ensure your items are in their original packaging with tags attached to qualify for a hassle-free return.

Return Process

  • 1.
    Start Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place your items in their original packaging, ensuring all LOVALL tags are still attached and the items are in original condition.

  • 3.
    Print & Attach Label

    Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

  • 4.
    Drop Off & Track

    Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.